Order Policy

ORDER POLICY

You acknowledge that the items are not in new condition, unless specified otherwise, and may have minor defects and be in an inferior condition compared to the same product in new condition.

If you have a question about an item, please email hello@curatedspaces.com.au

Orders

Curated Spaces provides the platform for the sale of items and receives payments from you on the seller’s behalf. The items listed by our sellers are produced and/or sold directly by independent sellers not by Curated Spaces. The sale agreement will be between you and the relevant seller. Curated Spaces does not manufacture, store or inspect any of the items listed by our selling partners on our site. As a result, we do not make any warranties about the quality, safety, suitability or legality of any items sold on the site by our selling partners.

The seller is liable for any loss suffered as a result of, or in connection with, the item being faulty and/or materially different to its listing description and photos. Claims related to items you purchase from our selling partners must be brought directly against the seller of the item.

Shipping and delivery

Unless specified otherwise, shipping is not included in the sale price of an item. Buyers are to arrange and pay for their courier services privately.

Please check the location of the item before purchasing, as you may need to pay for the item to be couriered to you and the cost will be impacted by location. Item locations are listed in the description for each item. You may wish to obtain a quote from a courier prior to making your purchase to factor all costs into your purchasing decision.

We do not, and we do not permit our sellers to, ship vintage items to locations outside of Australia, unless otherwise agreed in writing between you, us and the seller prior to purchase.

Unless otherwise agreed in writing between you and the seller, if you fail to collect the item from the seller within two weeks of the date of purchase of the item through the site, you will be deemed to have cancelled your order and the seller will be free to deal with the item in any way they see fit. If you are deemed to have cancelled your order under this clause, we will refund you the purchase price of the item less a restocking fee calculated as 20% of the purchase price.  

For further details on our shipping, please refer to our Shipping page.

If you are picking the item up yourself, you must carefully inspect the item prior to taking it from the collection premises. Subject to the refunds and returns section below, no discounts, refunds, exchanges or returns for change of mind will be allowed once you take the item from the collection premises.

Refunds and returns

You must advise us of any issues with items within 24 hours of your inspection of the Item at the seller’s collection premises or, if the item has been shipped to you or delivered by a courier, the time of delivery of the Item to you. Any concerns about an item should be brought to our attention by emailing hello@curatedspaces.com.au Please include photos and a description of your concern in the email.

We do not accept change of mind returns.

For the full Curated Spaces Terms and Conditions, please see the link at the bottom of our home page.  

 

 

FEARON BROTHERS 

** Previously known as Bread with Butter

FEARON BROTHERS TURNAROUND TIMES

Turnaround times can be up to 12 weeks plus shipping if purchased during peak periods due to the handmade nature of these products.

FEARON BROTHERS PRODUCT REFUNDS

As Bread and Butter pieces are handcrafted to order we cannot offer a refund or exchange on purchases if you change your mind. All orders are also final and cannot be cancelled during the production stage. If there is a quality issue please send an image and a description of the issue to hello@curatedspaces.com.au so we can work with you to find the best solution.

COLLECTION TERMS

SHIPPING

Local pick up from Burleigh Heads, Queensland or delivery by courier are the available shipping options.

Freight charge is additional for this item and is not included in the purchase price.

Courier will be organised by Curated Spaces when product is complete. Rates vary depending on delivery location and size of order. 

Please get in touch with us to organise a delivery price for your order.

*International Shipping is not available - Shipping within Australia only

FEARON BROTHERS DISCLAIMER

Please note that due to the nature of handmade furniture we cannot guarantee that every Bread with Butter item will be exactly as pictured. Imperfections or variations in the grain, colour, or sheen of the steel and powder-coating may occur naturally. These naturally occurring characteristics are not viewed as damages or defects as each Bread with Butter piece is handmade, so no two are exactly the same. Please note that the images of products displayed on the website and Instagram may differ in colour due to differences in resolution, colour settings, brightness or device screens.

 

Unrivalled Interiors 

Returns - All sales are final, no change of mind returns are accepted.

Refunds- Refunds are not available for items that are on sale. We cannot accept returns of furniture unless there is a fault.

Due to the nature of natural stone, there are variances and distinct differences in each piece. If you are concerned, please contact us directly and we can provide you with photos of the stone prior to making your item/s.

Damaged/ Faulty Items - If an item arrives damaged, please contact our team to submit a damaged goods claim. This claim is to be lodged within 24 hours of receiving the item/s.

How To Lodge A Damaged Goods Claim
Email us at hello@curatedspaces.com.au with the following information:
• Order Number
• Items damaged
• Supporting images of the damaged box and item
A member from the team will get back to you within 48 hours.

Redelivery fee – For larger items sent with TNT a $45 fee applies where an initial attempt to deliver a consignment fails.